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Abdul Akhir / CRM & Full Stack Development
abdulakhir.com
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Abdul Akhir
CRM Consultant & Developer | Full Stack Developer
abdulakhir.com | imabdulakhir@gmail.com
LinkedIn / GitHub / Upwork | Working with clients remotely
PROFILE
CRM consultant and full stack developer with 4+ years of experience. Builds Salesforce and HubSpot
systems, web applications and connections between business tools. Helps businesses manage customers,
automate routine tasks and keep data organized. Works directly with clients to understand their needs, build
the solution and show them how to use it.
PROFESSIONAL EXPERIENCE
Lead Salesforce Developer & Full Stack Developer
Azitez | August 2024 - Present
• Built Salesforce Field Service screens for site visits, work orders and stock tracking so technicians can
complete their work in one place.
• Connected CRM systems with FieldPulse, QuickBooks, Authorize.Net, Google Drive and Twilio to share
job, payment, document and messaging updates.
• Built HubSpot CRM cards, custom CRM screens, duplicate checks and data import processes to make
customer information easier to access and more accurate.
• Agreed on project goals with clients, shared progress and provided clear instructions so they could use and
maintain the finished solution.
Associate Software Engineer
Rolustech | September 2023 - August 2024
• Customized SugarCRM screens, processes and integrations to fit how each client worked.
• Built PHP and JavaScript features and fixed database, API and application issues for clients.
CORE EXPERTISE
Salesforce
Apex, LWC, Visualforce, Flows, SOQL, Sales Cloud, Field Service
Other CRMs
HubSpot, SugarCRM, custom CRM development
Web development
JavaScript, TypeScript, React, Node.js, Python, Django, PHP, WordPress, WooCommerce
Integrations
REST APIs, OAuth, webhooks, scheduled data updates
AI tools
Codex, Claude, AI plugins, Model Context Protocol (MCP)
Databases
SQL, PostgreSQL, MySQL
Cloud & delivery
Git, GitHub Actions, Cloudflare Workers, AWS, Azure
EDUCATION
BS Computer Science | FAST NUCES | 2016-2021
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Abdul Akhir / CRM & Full Stack Development
abdulakhir.com
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Selected project experience
CRM workflows. Connected tools. Practical applications.
Client names are kept private. Read the full case studies at abdulakhir.com.
Salesforce Field Service
Built guided steps for technician check-in, equipment collection and delivery, assessments and visit
completion. Added serial-number checks and handling for equipment swaps, missing stock and unfinished
visits.
Salesforce Field Service / LWC / Apex
Google Drive & SharePoint document management
Added Google Drive folders, file browsing and uploads to Salesforce records. Built SharePoint archiving with
document details, file checks and access to saved files.
LWC / Apex / Google Drive API / Microsoft Graph
HubSpot integrations & CRM interfaces
Built a card showing related records on a HubSpot contact. Connected account, healthcare and billing
systems while keeping the correct customers and records linked.
HubSpot APIs / UI Extensions / React / Node.js
Accounting & payment integrations
Connected QuickBooks customers, products and invoices with Salesforce. Added Authorize.Net payment
links, transaction records and payment-status updates.
Apex / QuickBooks Online / Authorize.Net / REST APIs
Salesforce duplicate detection
Compared incoming customer data with Salesforce Leads and Contacts to find possible duplicates. Each
match shows a confidence score and the reason it was identified.
Batch Apex / SOQL / Data normalization
WordPress & WooCommerce to Salesforce
Updated automatic order and product transfers to Salesforce, matched fields between systems and added
processing that users can run when needed.
Node.js / WooCommerce APIs / Salesforce / Azure
Guided work orders & proposal revisions
Built a step-by-step work-order form with checks before submission. Added a way to apply selected proposal
changes to customer copies and their items.
LWC / Apex / Screen Flow / Validation Rules
Custom CRM & data workflows
Contributed CRM screens built with React and TypeScript and APIs connected to Salesforce. Also worked on
Django lead management, CSV imports, sales reports and stock reports that work offline.
React / TypeScript / .NET APIs / Django / Apex
Portfolio: abdulakhir.com | Book a free consultation | Hire on Upwork
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